Sugar CRM Features:
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Sales Force Automation
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Marketing Automation
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Customer Support
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Reporting
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Schedule Meetings
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Schedule Phone-Calls
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Send e-mails
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Track activities with a project
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Track resource utilization / hours into project
Why iSquare?
- Domain Knowledge with right expertise
- Good Customer Services
- Maintaining Quality standards
- Customized Working Hours for Development & Support
- Focus on outcomes
Expectation towards SugarCRM?
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To improve forecasting accuracy
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Access information from a single application by all from anywhere at anytime
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To have a history of account and deal progress
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A way to safeguard company assets
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Track a rep’s activity and provide coaching suggestions to improve the chance of success?
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Align your sales process with your customers and their buying process
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Better manage your opportunities and pipeline
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Allow sales management to validate the pipeline and see how opportunities are progressing
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Forecast sales accurately
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Understanding why customers leave for competitors is key to find ways to retain them in the future
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SugaCRM is a registered trademark of SugarCRM, Inc.
Sugar CRM - Customization and Implementation
"More Leads, More Sales, More Customers"
SugarCRM helps companies communicate with prospects, share sales information, close deals and keep customers happy
SugarCRM Editions:
- Sugar Enterprise
- Sugar Professional
- Sugar Community
Which edition is right for me?
Download Sugar CRM Edition Comparison PDF
The CRM is ‘a collective term for processes and strategies for maintaining relations between the company and customers, business partners and other interested parties
CRM - Customer Relationship Management System to improve interaction, efficiency and effectiveness when acquiring, supporting, selling and managing customers.
CRM benefits companies to benefit from marketing campaigns, faster sales cycle and improved customer service
CRM is change in corporate culture from a transaction focus to customer centric
Why SugarCRM?
SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships.
- Sugar CRM is a multi-user application that is built as a Customer Relationship Management.
- CRM brings together your contacts, other users in your company, and sales figures
- Convert sales to projects and schedule tasks (that show up on your calendar
- Sugar CRM is the world leader in CRM sales and maintains a strong emphasis on its CRM business solutions.
Advantages of SugarCRM
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CRM is ever-increasingly an integral part of the business process. It permits the business to identify, contact, obtain, and retain customers.
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CRM is a system for identifying, acquiring, and retaining customers.
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CRM goal to build with customer long term relationship, increase his satisfaction, increase value of company for him/her and vice versa
Increased Revenue
- Improve Customer Retention
- Attract New Customers
- Up Sell – Cross Sell
Decreased Costs
- Automate Tasks
- improve Campaign Efficiency
- Improve Forecast Accuracy and Timeliness
Intangibles
- Increase Customer Satisfaction
- Improve Product and Pricing Models
- Increase Knowledge Retention
- Differentiate yourself in the Marketplace
- Increase your Understanding of your Customers
SugarCRM Dash Board
SugarCRM Marketing Analytics
