ERP - Enterprise Resource Planning
Who uses CRM?
Sales Representatives to automate their Sales activities, including contacts, opportunities, accounts, pipeline management and forecasting
- Marketing Representatives to target prospects, manage prospect lists, develop campaigns and monitor the results of marketing activities
- Customer service Representatives to manage customer cases, report product problems and measure customer satisfaction
- Management to analyze how the business is performing across all customer-facing activities.
Benefits of CMS:
- Faster changes for new pages
- Easy to implement the changes
- Fast way to track
- Fast site navigation
- Higher flexibility
- Higher security
- Less duplication of information
- Higher capacity for growth
- Less maintenance costs
Dataware House Vs Business Intelligence
- Way of storing data and creating information
- Data warehouse does not require BI to work
- Reporting tools can generate reports from the Data warehouse
- Tool to analyzes the data of a data warehouse
- Business decision depending on the result of the analysis.
- Capability of analyzing the data of a data warehouse
- Make business decisions and recommendations
What is ERP?
ERP ( Enterprise Resource Planning) system which is intended to manage all the information and functions of a business or company
ERP delivers a single database that contains all data for the various software modules.
Typical ERP Modules:
- Human Resource
- Project Management
Adempiere is an Enterprise Resource Planning ( ERP) software, it is a complete Open-Source ERP and CRM System for small and medium sized businesses
Adempiere is Open Source License (GPLv2) system and it can be used with or without
A document management system (DMS) used to track and store electronic documents and/or images of paper documents
KnowledgeTree™ is open source document management software that connects people, processes, and ideas. Collaborate, securely store all your critical documents, address compliance challenges, and focus on providing a simple solution that works for your business.